AI agents · execution within defined limits
From a request to a change in the system.
An agent interprets a request, consults sources and uses tools within a defined process. Starya designs that workflow with your team: what can proceed, when a decision is needed and how to verify what actually happened.
Answering the person is only part of the work.
An order change can start in a conversation and end in inventory, finance and customer service. When those steps are disconnected, a person may receive confirmation before the system records the change. Start with a bounded action and follow its effect through to the destination.
- Understand the request
Identify the origin, destination and items; ask for missing information.
- Check whether it can proceed
Consult current stock, reservations and the requester’s authority.
- Route and confirm
Use the authorized execution path and verify receipt, or keep the unresolved step visible.
Illustrative workflow · the design depends on agreed rules and integrations.
Operations
Three ways to include an agent in a process.
The choice depends on the work and agreed autonomy. Channels, tools and sources are defined during deployment; this is not a catalog of ready-made connectors.
Consult an identified source
Answer a question about an order, policy or document and show where the information came from. An outdated or conflicting source should remain an open question rather than become a definitive answer.
- What needs to be available
- An authorized knowledge base, an owner for updates and access rules for each audience.
- How to verify the outcome
- The answer can be checked against the source and the version that applies to the request.
Update a system
Prepare a record or order change, obtain the required approval and use the agreed integration. If the call times out, check the destination before repeating a write that may already have succeeded.
- What needs to be available
- A viable API or integration, the requester’s identity and handling for retries and failures.
- How to verify the outcome
- The correct record changed once, with a verifiable response; an uncertain attempt remains under investigation.
Hand an exception to the team
Organize the request, checks already made and reason for stopping so a person can continue. The team receives the pending decision, not just a long conversation history.
- What needs to be available
- A service queue, a decision owner and rules for what information can accompany the handoff.
- How to verify the outcome
- Receipt is confirmed and someone owns the next step; the request stays open until that happens.
Before you start
Define autonomy before connecting tools.
Action and owner
Separate consultation, proposal and execution. Determine which changes require approval and who may grant it.
Execution paths
Map the tools that will use NebulaOS and the external actions that need their own verification.
Cases to test
Include missing data, denied permission, repeated requests and outages. Compare time to completion, rework and failures with the previous workflow.
Examples and references
An inventory transfer
Explore a fictional scenario where delays, reservations and receipt change the outcome. No real stock movement takes place.
Follow the transferWhere NebulaOS fits
Understand the foundation that connects the operation and what depends on the deployment scope.
Explore NebulaOS