From each company's need to an operating solution.

The problem

Internal experience with AI generated demand from enterprise clients. Different needs had to be turned into solutions with delivery and follow-up.

What was put into practice

The partnership connects solution discovery and design to deployment, onboarding, and ongoing support by Starya, with follow-up from Algar and Brain.

From internal learning to client demand

The publication describes how Algar's experience with AI in its operations generated client interest in similar solutions. To address different needs, an offering had to be organized that included design and delivery work.

The partnership with Starya, through Brain, was structured to develop solutions based on each client's operational, sales, and process problems. This origin helps explain why the case concerns a working model rather than a ready-made product for every scenario.

Discovery, delivery, and continuity

Consultants and solution architects identify the problem. Starya participates in development, deployment, onboarding, support, and ongoing maintenance, with follow-up from Algar and Brain. Systems and channels depend on the defined project.

The account presents applications related to sales contact, documents, and financial service, as well as a concierge initiative whose development is still being described. The list shows a variety of needs; it does not prove that every possible application is ready or that every initiative is at the same stage.

Business and technical results have different evidence

The case reports the structuring of the enterprise offering and the existence of agents in operation. It also presents expansion goals and a future stage for validating indicators. These elements are kept separate: a goal is not an achieved result.

The available evidence supports the model of discovery, deployment, and monitoring. It does not allow a common saving to be attributed to all clients, the availability of every integration to be claimed, or a measured result by sector to be published.

The reported result and its scope

The partnership organizes an enterprise solutions offering with deployment work and operational continuity.

Expansion goals and future publication of indicators are not presented as results already demonstrated.

The lesson learned

The offering starts with each client's problem. Technology gains value when a team is responsible for connecting it to the process and monitoring its use.

What questions does this case help you ask?

• What problem defines each company's first delivery?
• Who participates in the design and who supports the ongoing operation?
• How can initiatives at different stages be tracked without adding goals and results together?