From diagnosis to operation: AI agents that move your business.
StaryaAI starts from a business priority, designs the journey, integrates agents into your systems, and monitors operations with clear success criteria.
- Business objective
- System integration
- Human in control
For companies with critical operations, multiple systems, and governance requirements.
Trusted partner of payers, hospitals, pharma, BFSI, and corporate teams.
Numbers that help size the operation.
plug-and-play agents
users
messages exchanged
average response SLA
Indicators consolidated by StaryaAI. Updated: July 2026.
Companies with cases published by StaryaAI
Your operation grew. Did the processes keep up?
Many problems look like lack of staff or low productivity. In practice, the cause may be how people, data, and systems take part in the journey.
Overloaded teams
Qualified people get stuck in repetitive tasks while important situations enter the same queue.
Disconnected data and systems
Important information does not reach the team or the decision at the right time.
Manual processes and rework
The same information is looked up, transferred, and checked at different points in the operation.
Handoffs without context
When the journey moves from a system or agent to a person, part of the history is lost.
Isolated AI projects
Pilots show potential, but do not connect to the rules, systems, and responsibilities of the operation.
Little journey visibility
Managers struggle to follow what happens, intervene, and prioritize improvements.
Agents connected to the objective, the data, and the operation.
StaryaAI does not start with “which agent should we create?”. It starts with the business priority, the journey context, and what needs to change in the operation.
We understand the journey
We map objective, rules, people, systems, and success criteria.
We design and integrate the agents
Each agent receives a mission and acts connected to the required context.
We monitor the operation
The client takes part in the journey and evolution comes from observed data.
Operational capacity where your journey needs it most.
The design can start with a priority front and evolve into processes with more agents, channels, and integrations.
Business journeys
Service and experience
Organize triage, guidance, support, and routing with context continuity and handoff to the team.
Sales and qualification
Qualify opportunities, run journey steps, and deliver context to the commercial team.
Back office and automation
Connect rules, documents, systems, and people in operational flows that require monitoring.
Engagement and follow-up
Structure communications, follow-ups, and recurring journeys guided by context and objective.
NEBULAOS PLATFORM
Nebula Hub
Intelligent orchestration that captures context and routes interactions to the ideal agent, integrating multiple systems into a single journey view.
Nebula Engine
The intelligence core powering Smart Agents: NLP, machine learning, and generative AI for personalized and empathetic interactions.
Nebula Safety
Protection and ethics in interactions: continuous monitoring, risk identification, and compliance with LGPD, HIPAA, and SOC 2.
Nebula Analytics
Data from every interaction becomes actionable insights — interactive dashboards and advanced analytics for management, continuous improvement, and decision-making.
Scope follows the complexity of the journey.
One agent applied to your process
For a defined operational pain, with mission, integrations, success criteria, and operation monitoring.
A coordinated team of agents
For processes that cross areas, channels, and systems and need agents with complementary roles.
NebulaOS
For teams that want autonomy to create, manage, and evolve agents internally. We license NebulaOS and support your operation with observability and per-tenant audit trails.
- Flow and mission design
- Integration into the client context
- Validation before go-live
- Agents with defined roles
- Routing and handoff rules
- Evolution through new journey steps
Agent operations do not become a black box.
Enterprise is the environment used by the client to monitor and take part in the operation of contracted agents.
Follow agents, journeys, and indicators defined in the project.
Test flows and monitor the evolution of the operation.
Run handoff and intervene when the situation requires it.
Connect agent actions to business priorities.
Service and qualification
Objective
Flows
Team
A journey that evolved with operational data.
At dr.consulta, work began with care pathways. The interactions revealed new scheduling demand, which led to another agent and expanded the journey.
From acquisition to patient follow-up.
Agents applied to care pathways and scheduling, connected to the patient journey and monitored by the operation.
“Starya is now a key strategic partner for AI development at dr.consulta. The partnership goes far beyond technology: we are talking about direct impact on the scalability of continuous patient care.”Mercedes Fraga · Head of Product · dr.consulta
conversion into the Health Program, versus an internal target of 5%
accumulated improvement in scheduling and conversion since September 2024
per month in financial benefit reported in the case
Data provided by StaryaAI. Cutoffs indicated in each result.
Size a journey before talking about ROI.
Use data from your operation to visualize the monthly effort involved in the process you want to analyze.
Simulate an initial scenario
Fill in the four fields. The calculation updates automatically.
Calculated scenarioWhat the informed data represents
This simulation uses only the data you provide. It does not calculate savings, guaranteed return, or payback period. Project results depend on the process, integrations, volume, and scope.
A method to turn priority into execution.
Each step organizes decisions, responsibilities, and advancement criteria before go-live.
Discovery
We understand the operation, the priority, and the expected outcome.
Work Analysis
We map mission, rules, KPIs, integrations, and success criteria.
Design and preparation
We structure agent, flows, context, and exception scenarios.
Integration and validation
We connect systems and validate the operation with the responsible team.
Go-live and evolution
We monitor the operation and prioritize improvements based on data.
Go-live & evolution
Continuous monitoring, monthly KPI reports, and adjustments — the operation always improving.
Enterprise Integrations
Connect with ERPs, CRMs, HIS/EMR and enterprise tools via secure APIs
ERP
SAP · Oracle ERP · TOTVS · Protheus
CRM
Salesforce · HubSpot · Pipedrive · RD Station
HIS/EMR
Tasy · MV Soul/PEP · Philips Tasy
Standards
TISS (ANS) · FHIR · HL7
Collaboration
Slack · Teams · Notion · Google Workspace
APIs
REST APIs · Webhooks · GraphQL (beta)
Need a new connector?
Request Integration ↗Trust Center
Security, privacy and compliance at every layer of the platform
Compliance by Design
LGPD completed and ISO 27001 and SOC 2 Type II certification journeys already underway. Compliance by design with end-to-end encryption, DLP, data minimization, privacy by default, RBAC/ABAC access controls and complete audit trails, on baselines aligned with CIS Controls v8 and NIST AI RMF.
Data Protection
Integrated DLP, end-to-end encryption, immutable logs and configurable data residency to adapt data storage to each client's needs.
Governance
RBAC/ABAC, complete auditing and automated ROPA/DPIA, with security guardrails that apply business policies and DLP in real-time to agent interactions.
Observability
OpenTelemetry traces, real-time alerts and SOC dashboards to monitor critical security and operational events and indicators.
What usually comes up before the first conversation.
How does a project with agents start?
It starts by understanding the journey and the business objective. StaryaAI maps rules, data, integrations, indicators, and success criteria before structuring the solution.
Are agents adapted to our context?
Yes. Mission, language, rules, flows, and integrations are defined for each client's process and environment.
What is the role of Enterprise?
It is the environment used by the client to monitor contracted agents, test flows, run handoff, and take part in the evolution of the operation.
Does the solution connect to existing systems?
Integration needs are evaluated during design. StaryaAI can connect agents to legacy systems, CRMs, ERPs, schedules, databases, and business-specific APIs.
How are security and LGPD handled?
The project defines technical, organizational, and access controls according to the data processed and the deployment model. These controls support governance and compliance without replacing legal assessment and the client's responsibilities.
How can I monitor agent performance?
You monitor real-time KPIs such as AHT/TMA, first contact resolution (FCR) rate, automation rate, CSAT/NPS, and compliance hits. At the technical level, we instrument traces, metrics, and logs (OpenTelemetry) to follow each end-to-end journey—from channel to backend—with SLA/error alerts and drill-down to the connector. AHT (Average Handle Time) and NPS are established CX/Service metrics.
How does StaryaAI ensure LGPD compliance?
Compliance by design: end-to-end encryption, DLP, data minimization, and privacy by default, RBAC/ABAC access controls, and complete audit trail. Technical baselines aligned with CIS Controls v8; AI governance guided by NIST AI RMF (risk management, transparency, and accountability). We follow the spirit and principles of LGPD (purpose, necessity, security, etc.) and pursue recognized certifications (ISO/IEC 27001; SOC 2) to strengthen processes and controls.
How does a project with agents start?
It starts by understanding the journey and the business objective. StaryaAI maps rules, data, integrations, indicators, and success criteria before structuring the solution.
What is the role of Enterprise?
It is the environment used by the client to monitor contracted agents, test flows, perform handoffs, and take part in the evolution of the operation.
Which journey needs to evolve now?
Connect your business priority to an agent designed for your context.
Schedule a conversation.
Tell us which journey needs to evolve. Our team assesses context, integrations, and success criteria.
Fields marked * are required. Marketing updates are optional.